Return Policy

We will gladly accept returns upon receiving your items within 60 days of the PURCHASE date. All sales are final for orders placed during promotion periods using a coupon code. To ensure a timely return, please return the item immediately upon receiving your order.

THERE ARE NO REFUNDS OR TRANSFERS ON ALL ilovetorun™ CHALLENGES. PLEASE DON'T ASK. 

We do not refund original shipping cost with the return.

All sales made using a discount or coupon code are considered final.

We do not refund discounted items or marked with SALE.

We do not accept any USED item. All USED items will be sent back to the sender. A shipping charge will be applied to your account.

We do not accept returns for all international orders including Canadian orders.

Please allow 10 days for us to receive your return and process your request.

 

Please follow the simple instructions below to complete your return request.

1. CLICK HERE and complete the return form.

2. Enclose the completed return form along with the merchandise you would like to return for store credit in a secure package. 

3. Mail to 

         ILTR LLC

         3535 E COAST HWY STE 342

         CORONA DEL MAR, CA 92625

4. We will notify you when the items are received and a credit is placed into your account.

All packages should be sent via a trackable method, such as USPS, UPS, or Federal Express. We are not responsible for packages lost in transit.

Return Status: You can check your return request status by logging onto your ilovetorun Account

 

International Orders Returns Policy

We do not accept returns and exchanges on International Orders including Canadian Orders.

If you have any additional questions, please contact Customer Service at support@ilovetorun.org